Privacy Policy

Last updated: 17 June 2026

This Privacy Policy explains how Fleurè (“we”, “us”) collects, uses and protects your personal data when you visit our website or place an order. We are committed to handling your information responsibly and in line with UK GDPR.

Information we collect

• Contact details you provide — name, email, phone and delivery address.
• Order details — items purchased, gift messages and delivery preferences.
• Usage data — anonymous analytics about how you use the site (with your consent).

How we use it

• To process and deliver your orders.
• To respond to enquiries and provide customer support.
• To send marketing updates, only where you have opted in.
• To improve our website and services.

Cookies

We use essential cookies to run the site and, with your consent, analytics cookies to understand usage. You can manage your choice at any time via your browser settings.

Sharing your data

We never sell your data. We only share it with trusted providers who help us operate (e.g. payment processing and delivery), and only as needed to fulfil your order.

Our technology provider-FlowPOS

We use Tech1 Solutions Ltd, trading as FlowPOS, to provide our website, point-of-sale system, online ordering, collection, delivery and related technology services.

FlowPOS may process personal information on our behalf, including your name, telephone number, email address, delivery or collection address, order details, vehicle registration for curbside collection, payment method and transaction status, and any order instructions you provide.

We decide what information is collected, why it is required and how long it is retained. FlowPOS processes this information on our instructions to operate and support the services we use.

Card payments are processed by our payment provider, such as Stripe. FlowPOS does not receive or store your complete card number or card security code, although it may receive limited payment information such as the transaction amount, payment status, payment reference and refund status.

Where a Merchant accepts free-text allergy instructions, its own notice should also explain that the instruction may reveal health information, identify the Merchant’s Article 6 lawful basis and Article 9 condition, and describe the Merchant’s retention and access controls. FlowPOS cannot select those legal grounds on the Merchant’s behalf.

More information about how FlowPOS handles information for its own business and platform purposes is available in the FlowPOS Privacy Policy-

Your rights

You have the right to access, correct or delete your personal data, and to withdraw consent for marketing at any time. To exercise these rights, contact us at contact@fleure.uk.

Contact

Fleurè, 559–561 Great Horton Road, Bradford, BD7 4EF · 01274 056 136

This is a template policy and should be reviewed by the business and a legal advisor before launch.